Samsung is shipping laptops with keylogger installed UPDATED

first_img[UPDATE] Samsung has now rubbished the claims of Mohamed Hassan stating that the keylogger detection is just a false positive in the VIPRE security suite.Samsung is fast becoming one of the top laptop brands available with its series 9 laptops looking especially attractive to anyone wanting to invest in a new machine. But any reputation the company has built up may be about to get wiped out due to claims that it is shipping brand new laptops with an active keylogger installed.AdChoices广告The last company to do this and feel the wrath of users was Sony BMG. No one can forget the trouble that company got into for using a keylogger secretly to try and limit music CD copying. And we never expected another company to be stupid enough to try the same thing, but it is looking like one has.A guest post on Networkworld by Mohamed Hassan explains how the StarLogger keylogger was found to be preinstalled and active on not one, but two brand new Samsung laptops. The first was found by Hassan when he installed security software on his new laptop that flagged it up. That laptop was later returned due to a video driver issue, but the replacement (better spec) Samsung Hassan purchased also had the same keylogger installed.To be clear, the StarLogger keylogger is completely invisible to the user. It logs every single keystroke as well as performing screen captures, and can e-mail the information at regular intervals, again without the user having any knowledge of this.The question is of course why Samsung would be shipping such software on brand new machines?Hassan has spoken with Samsung about this, but has yet to post on their response. Until we know for sure we can only speculate as to whether this was intentional or not on the part of the company.Read more at NetworkworldMatthew’s OpinionI really can’t believe that Samsung is intentionally installing this keylogger as the PR fallout from doing this would be catastrophic and the lawsuits very expensive.If I had to guess, I would say this is a rogue employee or someone at the company supplying Samsung with hard drives adding a keylogger. It should be easy to narrow the search as to who it is based on where the information is being e-mailed to. Even if it doesn’t identify an individual it should prove Samsung is not involved.Whatever the case this is highly embarrassing for Samsung and still potentially a legal nightmare for the manufacturer. It’s unfortunate that Networkworld have chosen to hold off posting the second part of Hassan’s investigation as this looks really bad for Samsung and we want to know what exactly is going on.last_img

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